Email Mortgages offers consumers a unique way of receiving mortgage advice moving on from the traditional face-to-face or telephone arrangement. Email’s process allows individuals to utilise the power of the internet and the efficiency of email communication to conduct the entire mortgage process online with fully-qualified advisers.
To benefit from the Email Mortgages proposition consumers undertake a four-stage process:
1. Firstly, the client emails a brief summary of their requirements or completes a more detailed enquiry form on the Email Mortgages website.
2. An adviser will review the information, contacting the client by email if more information is necessary, before sending a specific mortgage recommendation.
3. If the client decides the recommendation meets their requirements, Email Mortgages will apply for a decision in principle from the lender.
4. Finally, once the mortgage is approved, a valuation will be arranged and the official mortgage offer issued.
Clients also have the option of talking to their adviser over the phone at any time if they require further clarification.
Email Mortgages will be working with other advisory firms to push this unique proposition out into the marketplace over the coming months.
Michael White, Chief Executive of Email Mortgages, commented: “We believe the launch of Email Mortgages takes the process of receiving mortgage advice on to the next level, with customers able to utilise the technology we all commonly use to arrange a mortgage. Many people use comparison sites when seeking information on financial products, however, Email Mortgages allows customers to conduct their research whilst also tapping in to the benefits of using a mortgage adviser with the security and protection this provides.
“The proposition is appealing for those consumers leading hectic lifestyles who want professional, unpressured mortgage advice to ensure they get the most competitive and suitable mortgage product. In this way, Email Mortgages provides a third way for customers who do not have the time for lengthy face-to-face meetings or may not want to discuss their financial arrangements over the phone, potentially in front of colleagues. With Email Mortgages we can provide quality, compliant advice to customers offering them the opportunity to arrange their mortgage from the comfort of their PC, laptop or Blackberry.
“These are testing financial times for many which means it is more important than ever that consumers get the best advice possible when negotiating their mortgage deal. Our expert team bring with them a wealth of experience and knowledge and it is our aim to provide an unequalled service to consumers.”
