Since managing director Matthew Arena was appointed in 2004, business volumes have increased rapidly on the back of a restructuring of the lending panel and the appointment of twenty new members.
Arena commented: “It is good to be able to announce record figures for the business at this time. Clearly we are entering a challenging period, but the work that we have done in revamping the products and services for members as well as the rolling improvements in online communication with our members have greatly increased the potency of the EC offering to intermediaries.”
Paul Witcomb, EC Somerset added: “Mortgage packagers and distributors are proving a reliable and robust element of the mortgage supply chain with lenders continually updating criteria and rates often at very little notice. This is further enhanced by our online DIP and Application process cutting down application times. Our local service backed by Exclusive Connections central office support means that we are able to offer a powerful proposition to our intermediaries.”
Arena concluded: “EC members are receiving increased call levels from intermediaries who are looking for reassurance on product pricing and criteria as sourcing systems fail to keep up with changes. Exclusive Connections with its national packager membership represents a great resource for intermediaries during these turbulent times.”
