Focus has developed a transactional extranet for CHL to support and manage business operations electronically across their intermediary distribution channel. The new extranet will provide intermediaries with the facility to process an online Decision in Principle, online Key Facts Illustration and electronic mortgage applications. In addition, intermediaries will be able to track cases and commission with the system providing management information to Capital Home Loans on usage.
Mike Lane, IT and Administration Director, CHL commented;
“The ability to interact electronically with the intermediary market is core to our business strategy and ‘speed to market’ is a key requirement in this competitive marketplace. Focus’ technology will provide us with an excellent solution for our intermediary channel and enable us to rapidly deploy a flexible solution that will fulfil both current and future business requirements.”
Manjit Rana, director of Mortgage Solutions at Focus added;
“This new contract is great news for Focus and we look forward to continuing our business relationship with CHL as they deploy their new solution to the intermediary market. Regulation and increased competition in this market have accelerated the demand for e-commerce solutions, such as ours, and we expect this trend to continue as the market becomes more complex. Organisations now recognise the potential that can be achieved from electronic trading, in terms of reducing costs in the sales process and improving customer service.”
The new CHL online mortgage application solution is expected to go live in early 2006.
