This newly created role will focus on leading the household and travel claims team of over 200 staff, ensuring efficient and effective management of the household and travel claims operation and dealing with over 250,000 claims per annum.
Gary joins Fortis from Allianz where he was a senior claims manager, responsible for operational delivery of five UK claims locations, including divisional budget control, performance management, training, customer relations and resource management. In a previous role with Capita Insurance Services, Gary held the position of claims operations manager, with responsibility for leading a property claims department of 40 staff, managing outsourced contracts for large UK insurers and clients.
