The internal developments and re-structuring will take effect immediately and reflect the company’s ongoing commitment to maintaining high levels of service for its intermediary partners. As a result of the developments , every one of GE’s second charge brokers will now have a dedicated national account manager, or in the case of smaller brokers, a national sales manager as well as a business development manager.
Second mortgage re-structuring key changes:
- Two additional national account managers, Julie Stowell and Simon Burnell, join Paul McGerrigan, Chris Bennett and Ronan McCaughley to create a five-strong committed team
- Julie Stowell and Simon Burnell both have extensive experience of the second mortgage market, Julie, from her time at First Plus and Simon from his roles with both First National and igroup
- Pete Russell joins as a national sales manager from the customer sales team. Peter previously worked in sales for HFC and also worked in a processing role with second mortgages for First National
- Three business development managers will report into the strengthened second mortgage sales force team, see attached organisation chart. Two roles are still being recruited for.
Responding to broker needs
Julian Nutley, second mortgage director, GE Money Home Lending, commented: “For GE Money, the key to success in the second charge loan market (worth an estimated £6 billion) is to focus on long term vision rather than simply aim for short term gain. We are constantly working on new ways to develop our levels of service to intermediary partners. By listening to them, we aim to develop our processes and operations in order to provide services and solutions that match their needs.
The strengthened team is part of our continued long term commitment to this market. We will now offer our intermediaries even greater support, and will continue to improve the speed and efficiency with which we work.”
