L&E has been providing its web-based COMPLETE service to support GMAC-RFC’s Express Completion and Free Remortgage Services since February 2005 and title insurance services for the past five years. This appointment extends the relationship further as L&E will now provide panel management services on both non-title insured business and sale and purchase transactions.
Jo Hargreaves, business risk manager at GMAC-RFC, commented: “L&E’s COMPLETE panel management solution has undoubtedly enhanced our service levels over the past 15 months to ensure that we have offered one of the most efficient remortgaging services in the marketplace and significantly reduced our offer to completion cycle. In developing our online instant mortgage offer, L&E was the natural choice of partner to support us in our efforts to remove the stress and extra costs that delays can bring to millions of consumers, and deliver an instant offer whether on a remortgage or a sale and purchase transaction.”
Christopher Taylor, chief executive officer (CEO) at L&E, said: “GMAC-RFC has long been at the forefront of market initiatives and the introduction of POS+ will have a revolutionary impact on the mortgage industry. L&E has built its business around the principles of making the property transaction process faster, simpler and more secure and we believe the quality of our combined services provides the support that lenders looking for high-speed completions need. We are delighted to be part of this initiative.”
