This comes after GMAC-RFC announced its business through remote processing partners had reached record levels.
The Mortgage Service has been packaging GMAC-RFC cases for the last six years and has now been elevated to Remote Processor status. This means that Esther Greig, a GMAC-RFC lending consultant, is based in their office permanently to ensure even greater control over the mortgage process from application to completion.
The Mortgage Service, who have been established for six years, are a leading packager in the South West and attribute their success to their fantastic staff and low staff turnover, with most members of staff having been there three years or more.
Paul Adams, GMAC-RFC regional sales manager, commented: “We are delighted to have formed this partnership with The Mortgage Service and value the relationship we have built with them over the past few years. We believe that they will be very successful as a Remote Processor.”
Mark Allen, managing director of The Mortgage Service, said: “We are very excited about the new partnership with GMAC-RFC. At The Mortgage Service we put a strong emphasis on personal service by assigning individual case managers and becoming a GMAC-RFC Remote Processor means that we will be able to enhance the service.”
Anna Bennett, marketing communications manager at GMAC-RFC, said: “We’re over the moon with the increased business that our Remote Processing partners are generating. We’ve always received a good level of applications from our RP partners but the numbers of on-line decisions and applications from have really soared in the last few weeks. We think that the business increase is due to having a spot-on range of mortgage products and also because of the improvements we made to POSD, our on-line system.”
ChristopherMay, director at the Mortgage Times Group commented: "The Mortgage Times Grouphave worked closely with GMAC-RFC andare submitting arecord numbers of GMAC-RFC applications. We have found this to be a good Remote Processing Partnership that provides great service. We have seen a steady rise in applications andare makinggreat progress buy offering our brokers a streamlined service proposition.”
