The HIP Code, launched by AHIPP in 2006, explicitly states that subscribers must not delay, nor accept instructions to delay, the provision of a HIP or any item required for inclusion in the pack. Those adhering to the Code will have an intrinsic responsibility to ensure that the provision of a HIP is not evaded during the initial transitional period when HIPs are phased in, starting with properties of four bedrooms or more.
Mike Ockenden, director-general, AHIPP, said: “We have witnessed a number of ambiguous claims over recent months from industry spokespeople who have remained intent on denying consumers the benefits of HIPs. Rumours suggesting that homeowners may be encouraged to delay ordering their pack to avoid having a HIP, have now been quashed by the Code.
“Responsible providers will not allow the processing of ambiguous or purposefully delayed HIPs and will play a pivotal role in ensuring the widespread use and understanding of the packs for the benefit of all involved.”
The HIP Code, which is subscribed to by over 90% of the pack providing industry, sets out minimum standards for subscribers and will ensure stringent regulation and redress for all those who obtain their HIPs through a registered provider.
AHIPP has ured consumers to only purchase a pack from a HIP Code compliant provider.
