S&P also affirmed the above average rankings for HML as a primary and special servicer of UK residential mortgages and as a primary servicer of residential mortgages in Ireland.
Andrew Jones, chief executive officer of HML, said: “We are delighted with the news that S&P has revised our outlook from stable to positive for the primary servicing of UK residential mortgages.
“S&P highlighted our robust risk management and audit procedures as well as our good range and level of training and development as particular strengths.”
Jones said HML is proud of its “quality” culture and environment which it has managed to maintain in today’s tough regulatory regime.
He added: “In the past 18 months we have secured 17 new contracts across all of our offerings including mortgage servicing, analytics, standby servicing and unsecured lending.
“This reflects how our procedures and systems are robust and highly regarded within the market where stability, quality and experience are the key differentiators.”
