TCF Info has launched sales and mortgage payment protection insurance (MPPI) guides to help intermediaries meet ‘Treating Customers Fairly’ (TCF) regulations.
The guides are designed to help brokers embed TCF into their sales process ahead of the March 2007 deadline. The guides, which follow TCF Info's plain English ‘checklist' format, cover general sales procedures, self-cert mortgages and MPPI, are available for download and adapting for in-house business use or training purposes.
TCF Info's sales and advice tips and tools section was designed in response to the Financial Services Authority's (FSA) findings on TCF weaknesses in this area - especially in relation to disclosure, suitability of advice and record keeping.
LMC overhauls website
London Mortgage Company (LMC) has relaunched its website.
The content has been revamped to offer additional information and functionality for brokers. The website includes information on LMC’s product ranges; a section offering online Key Facts Illustration registration and access; news, including press releases on its latest announcements, and product brochures in downloadable PDF format.
Sam Hallett, head of marketing for Lehman Brothers’ UK mortgage businesses, said: “LMC’s website is now easier to navigate and we hope brokers will find everything they need to be able to offer our latest range to consumers.”
