As a rapidly expanding business, with over 11,000 agents, PERSONAL TOUCH offers a 'supermarket approach' to life, mortgages and general insurance. They offer their intermediaries an extensive range of products across all areas as well as additional benefits such as coverage of PI premiums.
With a new Network Services division now on board, INTECH SOLUTIONS were well placed to design a high performance, resilient networking solution that could be implemented within a short timeframe, support high volumes of business transactions, be fully integrated and ensure speedy and accurate data processing.
The key to the new system is that it gives agents and partners the ability to do business using PERSONAL TOUCH systems on the Internet whilst retaining data security and privacy. The system also supports employees in the three new PERSONAL TOUCH offices.
Mike Allison, Strategic Development Director for PERSONAL TOUCH is pleased with results so far: "As our business volumes continue to grow at a pace, it is important that we have the technological infrastructure to support that growth. We continue to invest heavily in this area of our business for the benefit of our member firms and this is a further example of that investment. Part of the support covered by INTECH is for our new generation back office system, allowing advisers to input cases locally and to track that through to commission stage. With information as important as this, it is vital that we have the correct back up which is why we chose INTECH for this task.”
