The Charlbury Group offers an arrears management system that works with a number of different firms in the housing sector to provide an integrated approach to arrears management. This ensures a joined up approach from first day arrears to either a performing account or the sale of the repossessed property.
Employing over 150 specialists at offices in South Wales and Fareham, Kingslegal teams work for some of the biggest names in financial services, public utilities, manufacturing and local government.
Richard Hurst, director at The Charlbury Group said: “We firmly believe that technical collaborative between firms benefits the market and the more connectivity between providers ensures complementary offerings are able to seamlessly communicate and demonstrate best practice throughout the arrears process. Working with lenders, advisors, legal firms, asset managers and estate agents means that tasks are completely more quickly, efficiently and with a focus on Treating Customers Fairly. Our proposition has been enhanced tremendously by the addition of Kingslegal as a Charlbury Group integration partner and we’re delighted to be working with them.”
Richard Crane, managing director of Kingslegal commented: “We work closely with some of the UK’s leading mortgage lenders and so we appreciate how important it is to establish partnerships and integrations with the key players in the market. The Charlbury Group has multiple integrations with a host of providers including lenders, litigation solicitors and asset managers which creates a variety of time and cost savings in the repossession process.
“Integration with their Arrears Management System provides us with a simple way of instructing asset managers in accordance to our clients’ allocation rules. We recognise that we’re responsible for our clients’ reputations and relationships which is why the use of this system is crucial in providing a slick process and also enables us to generate management information to demonstrate best practice.”
