As well as the usual round-up of recent investment-related complaints, it focuses on home insurance disputes - including whether items such as television aerials, kitchen units and laminate wood flooring are covered under the 'contents' section of a policy, or whether they are classified as 'fixtures and fittings' and covered only under the 'buildings' section.
It also outlines the types of dispute that can arise in connection with the 'safe custody' service offered by some banking firms, enabling customers to store important documents, jewellery and other valuables on the bank's premises.
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Printed copies are being posted out shortly. For additional copies please email [email protected] or phone 020 7964 0092
