The system will be available for both direct customers and brokers and will allow the society to manage the complete process from initial KFIs to applications and progress tracking online.
Tony Hubbard, operations director at Leek United Building Society, said: “Our customers’ expectations are changing as quickly as the competitive landscape and it is important that we keep pace with this new environment.
“The QTS system will enable us to support a multi-channel distribution strategy whilst eliminating many of the manual processes that exist at present.
“The development of the new tranche management system will enable us to manage our mortgage volumes in a controlled manner.
“We look forward to working with QTS during this period of significant investment and change.”
Garry Williams, managing director of QTS, added: “It’s a pleasure to welcome Leek United Building Society as our newest client, and the first to be announced in 2015. This is a major project for the Society and will allow it to attract and retain more customers, while integrating seamlessly into existing business systems.
“I’m confident that this investment will deliver increased performance and return on equity through their online channel, and look forward to building a strong working relationship with the team.”
