Support will be available anytime, anywhere says lender
Legal & General Home Finance has introduced a video support hub on its website, offering financial advisers a series of video guides on the company’s lending criteria.
The hub features short clips covering various aspects of the lender’s lifetime mortgage products, including estimating property values, understanding legal process requirements, and lending rules related to a property’s construction and proximity to commercial buildings.
The company plans to add more content to the platform after its launch. The hub, it said, is part of its ongoing efforts to support advisers and streamline client application processes.
Designed for easy access, the video support hub allows advisers to view the videos at any time and from any location, aiming to provide timely support for advisers working with clients.
“We’re always listening to adviser feedback to improve their experience,” said David Jones (pictured), distribution director at Legal & General Home Finance. “That is why we are delighted to launch the video support hub, a platform that signifies our commitment to empowering financial advisers with the tools they need for success. The informative guides on our lending criteria are designed to help streamline their client application processes and support customer needs.”
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