She will step down after a 25-year career with the mutual
Hinckley & Rugby Building Society has announced that its director of mortgage proposition and distribution, Carolyn Thornley-Yates (pictured), will step down from her role after a 25-year career with the mutual.
Thornley-Yates commenced her journey with Hinckley & Rugby in 1997, entering the building society directly after completing her studies in French and Spanish at university. Having started as a customer assistant in a branch, she worked her way up director level. Over the years, she has held diverse roles within both the savings and mortgages areas, and currently oversees the product, marketing, mortgage sales, and mortgage servicing teams.
Thornley-Yates was named one of the best women mortgage leaders in Mortgage Introducer’s Elite Women of 2023.
“A quarter century is a long time, and the time is right to expand my horizons,” stated Thornley-Yates on her decision to leave. “I’ll always be grateful to the society for the opportunity and freedom to have gained so much experience in different areas of the business, and for supporting me through my BSA Master’s degree and appointment to the board of IMLA.
“The people here are like family and are the very essence of what mutuality is all about. Leaving them will truly be the hardest part.”
Colin Fyfe, chief executive at Hinckley & Rugby, expressed gratitude to Thornley-Yates, who, he said, “has played a major part in the society’s remarkable success for more than 25 years.”
“The last five years alone have seen significant change and modernisation, in the navigation of which Carolyn has played a crucial part,” Fyfe added. “She will be sorely missed by all at the society, and by me personally, but I respect her decision and wish her every success with the rest of her career.”
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