Quest, the major IT infrastructure supplier in the Mortgage Valuation, Home Report and Energy Performance Certificate (EPC) markets, has announced that LSL Property Services plc has chosen Quest as its technology partner for the complete management of all Home Report instructions for its group of companies, including Your Move estate agency, Homereportscotland.co.uk and e.surv Chartered Surveyors
Via its group of businesses, LSL Property Services now delivers Home Reports to members of the public, estate agents and solicitors. It also has a panel of surveyors who develop the report’s mandatory energy surveys for the group. LSL Property Services was therefore keen to partner with a technology provider that could not only provide a centralised ordering and reporting system, but also enable surveyors to upload completed energy surveys directly into each case, to speed up the delivery process.
Richard Sexton, Director Business Development, LSL Property Services plc said: “Quest not only provides a web-based system which has meant we have not had to install software across the entire group, but it is extremely easy to use, automates much of the ordering and delivery process, and means we are able to deliver a completed Home Report to our customer in a matter of days. It really is very simple and suits our needs perfectly.”
Adds Richard: “Also, the cost per case is very low and includes online card payment facilities, a deferred payment system for those requiring this service and also the option to add bespoke branding, which is great for us where we have a number of businesses in the group using the system.”
Tom Parker, managing director of Quest said: “We are extremely pleased to be supporting LSL Property Services’ move into the Home Report space. Our online tools mean that once a case is loaded onto the system, it quickly orders and gathers the required contents and then delivers the completed report as a PDF, including the relevant company branding. We are focused on helping our clients keep costs down, while delivering a professional service and this partnership is no exception.”
