Broker John Charcol will work to a quota to ensure that Metro Bank’s service is consistent for all customers introduced through brokers.
The lender is in active discussions with a small number of other brokers with plans to extend availability over the next few months.
Metro Bank is launching new intermediary products with a range of LTVs to a maximum of 80%, designed for higher value properties.
Metro Bank’s range of mortgage products is priced to reflect their commitment to long term fair and transparent pricing, demonstrated through a simple fee structure.
Metro Bank will be paying a procuration fee to their intermediary partners in order to cover the costs of distribution.
The service has been designed around Metro Bank’s commitment to service and convenience. Metro Bank will manually underwrite every application, taking into account individual personal circumstances and making allowances for factors such as irregular income.
Paul Marriott-Clarke, Metro Bank’s commercial director, said: “Metro Bank is committed to building a long term and highly successful intermediary business that provides both our partners and our customers with amazing customer service.
"With John Charcol’s reputation as a leading intermediary in the high value space, they were the obvious choice to launch with.
"By partnering with a small number of intermediary partners, we ensure that we are able to give a consistently high level of service to all. Metro Bank offers common sense banking with the personal touch and our individual underwriting service means that we will consider cases which would typically fail the automated credit scorecards used by many lenders."
Walter Avrili, managing director of John Charcol, said: “We are delighted that Metro Bank has chosen John Charcol to launch its intermediary proposition. The addition of such a lender who is focused on unparalleled service and transparent products can only be a good thing for our clients and indeed all UK mortgage borrowers. John Charcol is a business that prides itself on service so the relationship is a perfect fit.”
