The service is available on a standalone basis for clients that do not have their own internal support function. It can also be integrated into the clients' own customer service platforms with Moneyhub providing Open Banking support.
Moneyhub has launched a support service to platform clients with the intention to help them with Open Banking and Open Finance.
The service is available on a standalone basis for clients that do not have their own internal support function. It can also be integrated into the clients' own customer service platforms with Moneyhub providing Open Banking support.
Moneyhub’s APIs and platform provide data aggregation, insights, notification nudges, and payment systems. As a result, clients can create personalised offers, products, and services.
Dan Scholey, chief commercial officer at Moneyhub, said: "Open Banking and more broadly Open Finance is unlocking new data insights and new ways of engaging with and serving customers, which is why we at Moneyhub have championed it for so many years. We are helping our clients reap the benefits of our expertise.
"In partnering with Moneyhub, our clients can be confident that their customers will receive timely and expert support on all aspects of Open Banking and Open Finance, allowing them to do what they do best as we do what we excel at."
Matt Walker, head of service team at Moneyhub, said: "From day one, our user support team has always gone above and beyond to provide first class support to users of our award winning consumer app.
"I'm proud to be able to extend that service to our platform clients and their customers to benefit from our extensive experience."
