The system, Mortgage Brain Premier Plus+, launched at the end of 2008, is a new and innovative mortgage sourcing system, which guarantees product data to give intermediaries complete confidence in the advice they give their clients. The ground breaking initiative means that intermediaries using the new system can now make a claim if incorrect information has been given and their client has suffered a financial loss.
Jeff Sutherland-Kay, Director of Sutherland Strategy Limited, said, “Companies should continually remind themselves that a product is part of the customer proposition, not the other way round. With its new guarantee, Mortgage Brain shows that it is focusing its product development on the needs, not only of its intermediary customers, but also by supporting the intermediary’s client relationship – the end consumer. Smart.”
Frank Eve, Managing Director of Frank Eve Consulting Limited, adds, “This is a real step forward for the industry. One of the big problems for brokers has been the accuracy of product data and the responsibility they hold for the quality of advice. Mortgage Brain’s new sourcing system gives the broker some protection at a time of intense pressure in the market and some real good news at last.”
Guaranteed products are clearly indicated by a blue square and include Arrangement Fees, Booking Fees, Valuation Fees, Higher Lending Charges, Cash Back amounts, Early Redemption Charges and Initial amounts payable.
Mark Lofthouse, Mortgage Brain’s CEO, comments, “Intermediaries have been asking for guaranteed product data and we’re delighted to be the first and only sourcing system to deliver it.”
“Ensuring they have confidence in the systems they use is of paramount importance and through Mortgage Brain Premier Plus+, we can not only meet but exceed their expectations.”
