The new service gives the packager’s consumer customers telephone support and practical help in filling in forms, coupled with high speed conveyancing and case tracking for just £199 including VAT.
The TCF remortgage scheme has been tailor-made specifically for Mortgage Bureau by LMS using its unique technologies, dedicated support resources and newly streamlined remortgage systems.
Richard Nutbrown, director of Mortgage Bureau (UK), says his firm is now able to offer consumers a better, faster and fairer remortgaging service.
“We are very committed to the concept of Treating Customers Fairly,” he said. “The system LMS has been able to create with us gives consumers a real helping hand with human support, easy to manage documentation and simple on-line tracking, as well as extremely fast processing – all at a fraction of the price of traditional remortgaging.
“We are very excited about our partnership with LMS and in the coming weeks we are looking to launch further fees assisted exclusive deals with our major lending partners.”
Tim Sant, head of corporate accounts at LMS, added: “The TCF scheme we have set up with Mortgage Bureau shows just how flexible the new LMS packager remortgaging system is in providing exactly the right processes to suit individual firms.
“The Mortgage Bureau scheme focuses on holding the hand of the consumer while offering exceptional value for money, and it has been created with the ability to extend these and other services as the firm develops its business in the future.
“This is a real strength for Mortgage Bureau, its customers and its lenders.”
