Since Mortgage Express’ online services launched 18 months ago, it has seen a massive increase in online business as mortgage advisers switch on to the benefits of automated DIPs, applications and case tracking. It now receives 75% of all DIPs online.
Speed of service pays a big part, and Mortgage Express’ latest statistics show that it’s a front runner:
- 97% of mortgage advisers who successfully filled in DIPs got a response within 30 seconds, demolishing Mortgage Express’ previous stated time of 5 minutes.
- When transferring the DIP information to the online application form, 99% of the forms were complete within 30 seconds.
- Case tracking started instantly for 97.83% of these cases.
- A unique partnership with Trigold gives subscribers a ‘one-stop shop’, allowing them to key in information just once, from sourcing a mortgage to application
But it’s no use being fast if you’re not accurate. Over 90% of DIPs agreed online turn into offers.
E-Commerce Marketing Manager Charles Johnson says: ‘We’ve gone from strength to strength – online business levels prove that our strategy is working. And our business partners know they can rely on us for an instant DIP which, if it’s accepted, is virtually guaranteed to become a formal offer. We’ll continue to innovate and develop our site so that intermediaries have the best, most up-to-date tools available to them.’
Intermediaries can sign up for online services by visiting www.mortgage-express.co.uk.
