Tony Collins, CEO, OPAL, commented: “Following the political uncertainty and consequent market instability that a hung parliament brings, many companies may reconsider their mortgage plans with respect to future sales and marketing activity.
“Launching new investment products or accessing new distribution channels can cost millions of pounds as a result of having to develop new technology, platforms or buying in the technical expertise. As a result, and until stability in the market is regained, we could see companies investing less in expanding their internal resources and instead choosing to manage their ongoing plans by buying in expertise from outsource companies. For this reason, we predict that many of the UK’s outsourced mortgage providers could see increased business in 2010.”