At the awards ceremony in Birmingham, Dev Malle, sales & marketing director, PTFS said: “NatWest Intermediary Solutions has worked with PTFS during a period of change and a challenging market to ensure there was a joined up approach from a corporate account perspective to their phone sales and field sales team, in how they provide support for PTFS members. This has not only driven market share and volume but has taken PTFS to an enviable position on case quality and conversion. It is this approach and success that our members have recognised in selecting them as the Best Overall Sales Team 2010.”
PTFS members voted for their preferred lenders in a number of different categories with NatWest Intermediary Solutions coming out on top for the consistency of their performance across those categories.
Graham Felstead, head of intermediary channel, NatWest Intermediary Solutions, said: “We are delighted to have won this award... The last year has continued to throw challenges at both lenders and intermediary firms but by collaborating together we have continued to make improvements in the way we work and the services we offer. Central to that has been the dedicated effort of our BDMs and their support teams who continually provide excellence in all that they do, doing everything in their power to help the brokers they deal with on a day-to-day basis.”
