OpenConvey links brokers to a select national panel of solicitors. The company believes that larger brokerages and networks are beginning to see the need to monitor the conveyancing decisions of their ARs, as the longer reaching consequences of TCF (Treating Customers Fairly) become more apparent.
Steve Maine, managing director of OpenConvey said: “At OpenConvey, we act as a referral system to facilitate business between brokers and conveyancing firms. Apart from the vital business of putting broker, client and conveyancer together to provide hassle free and cost effective conveyancing, one of the important by products of our system is that it provides a full audit trail from initial enquiry, through the quotation process and the complete communication log between broker and conveyancer. At a time when there is a huge amount of resource being used to support compliance in the sales process, networks are beginning to see the importance of covering any likely fall out from future claims against them due to poor choice of legal representation. Using OpenConvey provides just that facility and that is why we are having such a good response to our system from intermediaries with home based representatives or who work offsite.”
