LGSS will manage a dedicated panel of surveyors on Openwork’s behalf, ensuring delivery to service and quality standards.
The deal, which follows a tendering process, further strengthens the relationship between Openwork and Legal & General, which, over the last 12 months, has seen Legal & General added to the Openwork proposition across life protection, pensions and general insurance.
Paul Shearman, proposition director at Openwork commented: “Moving panel management is a big decision, but having worked with the team at LGSS to establish the new operating model over the last few months, I am very pleased with the progress achieved.
“Critical to Openwork’s decision was our commitment to supporting our Network members with valuation businesses, as well as a number of important introducing estate agents with valuers. In a rapidly consolidating market, these small and medium sized firms are increasingly being squeezed by the large corporates with employed surveyors. In LGSS we have found a partner with an aligned interest in supporting these firms, whilst still ensuring that the service quality being delivered to our lenders is excellent.”
