She will work with advisers in the South West region
Specialist lender Pepper Money has promoted one of its business development managers, Lois Ashcroft (pictured), to the position of regional development manager.
Ashcroft joined Pepper Money Second Charge in 2018 as a mortgage advisor, before moving across to intermediary mortgages in 2021 where she worked as a telephone business development manager. She had previously worked at Principality Building Society, where she progressed from a customer consultant to mortgage underwriter in four years.
In her new role, Ashcroft will work with advisers in the South West region on delivering quick decisions and fast processing for their customers with circumstances requiring a more individual approach. These include the self-employed, people who earn irregular incomes, first-time buyers, customers with little on their credit record and customers with adverse credit.
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“I’m really excited to be taking on this new challenge at such a time of growth for us as a lender,” Ashcroft said. “Having worked with our intermediaries over the telephone, I know how regularly they are now needing a specialist lender to help their customers and how important good service is in those situations. I’m looking forward to building on my relationships face-to-face and helping my brokers to service more of their customers.”
Ryan Brailsford, director of business development at Pepper Money, said they were delighted to have been able to promote Ashcroft to the new role.
“Lois is a great example of how we nurture talent, providing our people with the tools and opportunities they need to succeed in their careers,” he added. “I know that Lois will relish the challenge of working with brokers face-to-face and I have every confidence that she will open the door to even more brokers finding the right solution for their customers with Pepper Money.”
