Ian Merriman, national sales manager at Pink Home Loans, comments: “We are delighted to welcome WP Mortgage Services to our AR network. We are looking to build a quality network that rewards compliance excellence and builds close working relationships with our AR members. Obtaining the support of companies like WP Mortgage Services, with a proven track record and reputation in the intermediary mortgage market, is vital to achieving this.”
“Brokers need to be aware that the actions and compliance expertise, or lack of it, of one AR can impact on the whole of the network in increased compliance costs, increased numbers of complaints and higher PI costs. Risk based pricing provides the incentive for our ARs to aim for high standards of compliance so that our appointed representatives can be sure that they are part of a network of like minded individuals.”
Neil Phillips, managing director at WP Mortgage Services, comments on their decision to join Pink Home Loans: “We have joined Pink Home Loans because they have a reputation in the market as a leading mortgage distributor and packager. One key thing that differentiates them from their competitors is their commitment to providing a high level of service. As a new build specialist we have to make sure that our business partners provide us with the highest levels of service and we are confident that Pink Home Loans is in a position to deliver this.”
“We currently have a good working relationship with the people at Pink Home Loans and this is set to continue as we join them as an AR business partner. Pink Home Loans is also willing to listen to our views and act on the feedback it receives from customers. For example, if a lender isn’t on their panel they will seek to add them to improve their overall customer proposition.”
Based in Wolverhampton, WP Mortgage Services has been in the mortgage market for over 20 years and currently employs 14 mortgage advisers, and plans to increase this number.
