NB Timings are approximate - if you are hoping to hear a specific presentation, we strongly advise that you arrive at least 10 minutes before the timing set out below.
0915 Chairman’s Welcome - Clive Wood, HSBC
Government Interventions in the Housing Market
0925 Baroness Dean
0950 Professor Miles
1005 Kate Barker
1020 Michael Coogan, CML Overview
1040 Questions approx. 10 minutes
1050 Refreshments
Europe - an opportunity or threat
1120 Jean-Claude Thebault
1145 Judith Hardt
1210 Questions
1220 Lunch (1hr 20)
1340 Drum workshop
Managing Margins, keeping customers, making money
1425 Anne Gunther
1440 Stephen Knight
1455 Philip Williamson
1510 Andy Hornby
1525 Questions approx. 10 minutes
1525 Refreshments
Regulation, regulation and complaints
1600 John Tiner
1630 Walter Merricks
1700 John Goodfellow
1720 Questions approx. 10 minutes
1730 Chairman’s closing remarks