The previous record of claims in a single day received by Select & Protect was 67.
Bruce Reid, managing director at Select & Protect, said: “It’s important that we have built the capacity and service within our business to be able to support the customers of our brokers when they need it most.
“After all home insurance is only as good as the ability for it to pay claims or get people out to fix roofs or move fallen trees.”
Reid added that Select & Protect could resolve the vast majority of customer claims without fuss or need to seek permission because of the relationship it had with its insurer partners.
He said: “Our team has been trained to react proactively and sympathetically to claimants, clearly demonstrating the value of our service.”
