The online trading platform known as S2, is available free to all Select & Protect brokers and offers a range of home insurance products to meet the needs of a wide range of customers, underwritten by some of the largest UK insurers; Norwich Union, Allianz and Zurich. The software boasts simple navigation, full flexibility and exclusive product offerings, whilst supporting FSA standards.
The inbuilt compliance function of S2 automatically generates a Demands & Needs statement in the background based on the selections made within the quote process. Further items can then be added in a way that the user may be sure that the Demands & Needs statement will always support the product being sold. Any particularly unusual customer demands can be entered in a free-text field and the submission will then refer to Select & Protect who will check the recommendation, contacting the customer if necessary.
Other FSA requirements for disclosure and information in documentation is also prepared and stored within the system at the end of the sales process, and this can then be saved to the brokers own back office CRM system. To add further flexibility, brokers have the option of producing a separate quote, policy summary should they wish, flexibly supporting a fully compliant sales process.
Tim Eacott, Compliance Director at Select & Protect comments: “S2 is truly revolutionary and offers unprecedented usability and simplicity. GI software generally presents only one option, or a dangerous variety of prices and features. S2 from Select & Protect enables the user to quickly obtain prices from three different insurers, all based on the same product and same customer support offering.”
Eacott continues: “Most brokers are now aware of how important it is to abide by the FSA rules and guidance during a sale and Select & Protect aim to support our Brokers through S2 as well as through telephone, face to face or e-mail support. Not only because there can be severe consequences of failure, but also because giving clear and full information is simple good customer service.”
Eacott continues: ”Brokers who have the time and interest to study the matter in detail will be aware that some provider’s sales systems are more accomplished than others at providing a compliant solution without making things complicated. That’s why S2 from Select & Protect is ideal.”
Other benefits of S2 include relaxed underwriting questions for greater quotability and less need for referrals, and save and retrieve quote facilities for improved efficiency.
