Accessible on the Society’s recently relaunched website, the forum gives brokers the opportunity to give comments, suggest improvements or voice opinions about the mortgage market in general. Postings will go via a Skipton mailbox, before being put live on the website with a response from the Society.
Paul Darwin, head of intermediary sales, said: “We rely on feedback, both good and not so good, to improve our service. As we wanted to make it as quick and easy as possible for brokers to tell us what they think, launching an online Feedback Forum seemed the obvious choice. An added bonus is that anyone posting a message during January will be automatically entered into a prize draw for a bottle of champagne.”
