The system incorporates Experian to ensure that customer data has been validated and meets SPML’s underwriting requirements. The DIP is available via both SPML’s website and Trigold.
The new SPML DIP is designed to make applications quick, easy and trouble free. It allows customer information to be populated into an SPML mortgage application form and KFI, without the need to re-key common information, and a quick address search pre-populates residential addresses from the entry of a post code and house name/number. The system also produces an intelligent submission checklist, which provides a printable form detailing any supplementary documents that are required to process the application. The DIP incorporates a built in decision filter system, so should the initial product chosen for the customer fail to match SPML’s lending requirements the system will search for a range of alternative products. An application retrieval facility allows previous DIPs to be retrieved and resubmitted, which will be particularly useful should a new product be launched or the customer’s requirements changed. Finally, a DIP Referral Team has been set up for referred and declined applications, so further information can be submitted to support the application via its system and an email or telephone call will give access to SPML underwriters who will perform a decision check.
John Prust, SPML’s sales and marketing director, said: “The launch of this new facility on SPML’s electronic trading platform confirms our commitment to providing mortgage intermediaries with everything they need to deliver first class service to their customers. Online access to immediate decisions in principle will save paperwork and delays – which can only help to make submitting mortgages cases to SPML easier and more profitable. Feedback from trials has been extremely positive and we are confident that the new online DIP will prove to be great success from day one.”
