Currently less three mortgage professionals in 10 (29%) think their current processing systems are sufficiently flexible to support the innovative mortgage product of the future.
Joe Pepper, managing director, EDM MSS, said: “Lenders are reacting to the intense competition in the industry by developing ever more innovative products, which is to the benefit of consumers.
“It would be a dis-service to consumers if the right technology isn’t in place to deliver those products to them."