The use of this new technology will provide a seamless delivery of the instruction and provide real-time monitoring
The Valuation Exchange developed by xit2 is able to streamline the valuation instruction process, which can halve the time taken to instruct the valuation. This time saving is sustained throughout the process and offers a tangible benefit to intermediaries who regularly receive pressure from clients on items affecting the speed of the mortgage offer, which are out of their control.
Alan Hagan, Head of Lending - The Hanley Economic Building Society said: “This new automated system provides tangible benefits for our business and clients. Chasing the progress of cases will is no longer be a cumbersome phone based service as now we can now view progress online. We also use the expertise of SecureMove Property Services to manage our panel of surveyors through the real-time valuation exchange system. This is improving our service delivery to our clients as well as speeding up the mortgage process.”
Paul Duckworth, managing director – xit2 said: “The Hanley may have just celebrated their 150th anniversary but with their new interactive website and the adoption of cutting edge technology they are one of the most advanced lenders in the market.
“The Valuation Exchange was developed to bring cost and time savings to all of those involved in the valuation process. By utilising an online system The Hanley have a direct delivery mechanism for valuations to SecureMove property services whilst maintaining close monitoring and control as the system can generate reports to provide all parties with valuable Management Information. This is a win, win situation for all parties involved including intermediaries and their customers who will benefit from an improved service.”
