Brokers will be able to refer their cases to the head office team even after office hours
Advice network The Money Group (TMG) has announced out of office support for brokers struggling with the ever-changing mortgage climate.
As part of the initiative, brokers will be able to refer their cases to the TMG head office team up until 9pm for any administration support they need help with.
Rebecca Taylor, operations manager at TMG, said they understand from feedback that brokers are struggling to cope with the ever-changing market, with most of them working late into the night to deal with the constant changing of rates.
“Our members’ wellbeing comes first so I am delighted we have been able to source extra resources in order to accommodate this. We all know the all-important need for a work life balance, and we hope this initiative will give the broker just that,” she added.
“We really appreciate this is a moving market and hopefully this initiative will alleviate any stress for our members whether that may be the firm’s principal, advisors, or back office teams,” Jonathan Needham, managing director at TMG, said.
“As an industry, we all need to pull together and support each other. We respect the enormous stress lenders, solicitors, and valuers are under at the moment so we encourage everyone to pull together and help in any way that you can,” he remarked.
The advice network contains 130 advisers and is on target to submit £1 billion of mortgage applications for 2022.
