The surgery is designed to help brokers find a quicker and more efficient solution for complex mortgage cases, according to the building society.
Tipton & Coseley Building Society has launched a daily mortgage surgery.
The surgery is designed to help brokers find a quicker and more efficient solution for complex mortgage cases, according to the building society.
It added that the daily Mortgage Surgery will meet each afternoon to discuss complex mortgage cases.
The meetings will comprise of senior underwriters who will look at enquires on a case-by-case basis.
Brokers can now discuss a case with their business development manager or the intermediary helpdesk who will in turn talk the case through with the underwriters.
Richard Groom, head of mortgage sales at Tipton and Coseley Building Society, said: “Providing brokers easy access to our manual underwriters, particularly for more complex mortgage cases is critical in order to find the right solution for the customer.
“That’s why we have responded with the launch of our daily Mortgage Surgery, which is designed to provide a more efficient and speedier decision making process for brokers”.
