Clarke, who is TMA’s fourth key account manager, will offer face-to-face support for directly authorised members.
David Copland, director of TMA, said: “I’d like to welcome Ian on board as part of our growing and successful team.
“Ian’s extensive experience in both mortgages and insurance will allow him to immediately increase our level of support to TMA members.
“Moreover, Ian’s experience in working with our key network and distributor accounts will mean that he is a welcome and familiar face to many advisers.”
Clarke, who has 15 years’ experience in financial services, will work closely with another South-based key account manager.
At Paymentshield he successfully boosted the company’s general insurance sales.
He said: “I look forward to work closely with TMA’s DA members as I believe we have a strong understanding of what they need and expect from us.
“I will be working to support TMA’s existing dedicated account management team that work closely with our members to ensure that they have all the information, tools and support they need to achieve their business targets.”
TMA has also expanded its team by appointing two internal account executives who will act as a point of contact on the phone for members, helping to place difficult cases or give advice on different lenders.
