Hartharn, previously a TMP mortgage underwriter, has been promoted to the role following a year working at TMP. Previously of Nationwide and TFC, Hartharn brings a wealth of experience to the role.
Reporting directly to head of operations Michelle Yates, Hartharn is now responsible for overseeing all front line processing on behalf of TMP’s 24 panel lenders.
Michelle Yates, head of operations at TMP, said: "We are delighted to have promoted Ailsa to the position of underwriting manager at TMP. We are committed to the professional development of our team members at TMP and, having interviewed other applicants for the role, we are delighted to have found the best candidate right here.
"As well as bringing a variety of underwriting and customer service skills to the role, Ailsa possesses excellent knowledge of the TMP lender panel. Our intermediaries will benefit from a more efficient service following the improvements we plan to make with the support of Ailsa and the underwriting team."
Ailsa Hartharn now heads up the team in underwriting at TMP and will work closely with sales, marketing and operations to ensure a consistently high service standard is delivered to its intermediaries.