The upgrades have been developed in consultation with brokers, packagers and lenders. Trigold has also revealed that its list of subscribers has now topped the 26,000 mark.
David Thompson, sales director of Trigold attributes the growth in subscribers to the firm’s willingness to listen to customers. “Trigold has never been a company that’s rested on its laurels which is borne out by the myriad new products and features launched over the past year alone and which is why 7 out of 10 brokers chose Trigold.
"We’ve worked hard to enhance and develop the Trigold suite of products and offer mortgage intermediaries a raft of new tools and facilities that support the mortgage sales process and also facilitate the sale of related insurance, conveyancing and valuation services.
“One of the reasons that we have been able to grow subscriber numbers to this record level which makes us easily the largest provider of mortgage sourcing services to intermediaries lies in the fact that the product is being constantly improved. There are a number of systems appearing from companies with little technology background but these seem to be lead generation tools rather than complete cross market sourcing solutions.
"One of our strengths remains that through our integrations with many market leading systems in the mortgage POS / CRM market we provide choice rather than dictate how intermediaries conduct business. We’re a technology services company and I think that brokers, packagers and lenders appreciate that fact that we’ve remained independent and provide choice.”
Over the past year Trigold has introduced an exclusive link to Equifax, launched an exclusive AVM facility through Hometrack, an offset calculator in association with IF, a commercial loan referral tool and launched an entirely new Secured Sourcing module. It has also seen its E-Trading Centre become the most widely supported mortgage trading platform in the industry.
Thompson also believes that the foundation for product development lies in the communication that Trigold has with customers: “Through regional seminars, feedback sessions and even online training sessions were able to find out what it is that our customers want from us and expect from the product.”
