David Levey, financial director at Optoma, commented: “I believe the effects of the current US non-conforming crisis will lead to changes in the UK mortgage packager market and packagers like Optoma who can consistently deliver quality at a low cost base will be the long term winners. It is in times like these the value of good packaging really shows.”
At a time when lenders are withdrawing rates at short notice, Optoma claims to have continued to get applications through in time to achieve rates with outstanding customer service.
Optoma’s processing manager, Nicky Stuart, commented: “Current market conditions have resulted in lenders giving ever shorter packaging deadlines, sometimes as little as a few days. The procedures that we have in place at Optoma have enabled us to meet these deadlines whilst still delivering high levels of customer service. Our first time offer rate has also been maintained at a consistently high level thanks to the hard work and diligence of the underwriting team who pride themselves on their accuracy and underwriting ability.”
Chris Smith, new business manager at Optoma, said: “Optoma will continue to work closely with lenders to develop and deliver market leading and exclusive mortgage products that provide additional benefits to the borrower. We have established great working relationships with both the broker community and our panel of lenders and are committed to adding value to both. We like to think that the changes in the market provide us with an opportunity as well as a challenge.”