Coyle’s has over ten years’ experience in financial services outsourcing, most recently being chief operating officer of Vertex’s financial services business where he focused on mortgage operations.
He succeeds Mark Charlesworth who has left Vertex to pursue other interests.
Coyle said: “I’m looking forward to leading the business as we enter what I believe is an exciting period for the sector as it embraces a new relationship with its customers. I believe that Vertex is in an excellent position to support its clients as they navigate this new landscape.”
Paul Sweeny, chief executive officer, added: “Our clients tell us that our financial services offer is a major contributor to their success at a time when customer satisfaction has never been more elusive. I am delighted that Robert will be leading the business and I look forward to working with him as we continue to invest for our clients.
“Finally, I’d like to thank Mark for his contribution to the Vertex business over the last three years and I wish him all the best for the future.”
