Lenders overall have been rigorous in putting in place procedures to ensure that business remains unaffected should anything from a minor power cut to a fire or flood occur. However, many lenders and other larger firms direct a significant proportion of business and business information through other firms and outsourced companies not directly under their control.
This places a huge reliance that these firms are able to cope to offer a continuous business service and data safety should problems occur.
Paul Duckworth, managing director – xit2 commented: “This is one of the hidden dangers facing firms that outsource business processes to a third party. It is an essential business requirement for all firms to ensure that business services and data is safe should a disaster happen. Large companies are obviously up to speed but there should be added vigilance if they direct essential business processes through a third party. This is where the real risk may lie. A ‘disaster’ could be anything from a power cut to the physical destruction of premises, but both could destroy a firm’s core systems or ability to conduct business. I would recommend that if you’re relying on a third party make sure they’re relying on more than just luck if the worst should happen.”
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