For this edition of MITV, Mortgage Introducer meets Nicola McKenzie, director of DM Mortgages, who shares how she has grown the business by taking a holistic view of financial services. So, as well as offering mortgage advice, it also offers guidance on estate planning, family law and protection. McKenzie reflects on her strong work ethic and why she thinks a good mortgage professional needs to constantly learn and evolve. “It’s those people that strive to be the best person they can be,” she says, “those are the people that tend to excel.”