Joust

Office address: Level 4, 11 York St, Sydney NSW 2000
Website: www.joust.com.au
Year established: 2015
Company type: financial services
Employees: 14
Expertise: financial services, lending, mortgage, home loans, fintech, finance, and mortgage broker
Parent company: N/A
CEO and key people: Carl Hammerschmidt, CEO
Financing status: - 

Joust represents a pioneering shift in the Australian mortgage industry, leveraging technology to empower consumers in securing better home loan rates. As an online home loan marketplace, Joust offers a platform where lenders vie for consumers' business, ensuring competitive rates and transparency.

History of Joust

Joust's entry into the mortgage industry in 2015 marked the collaboration of banking veterans Mark Bevan and Richard Hockney. Their goal was to innovate the traditional home loan process. Their vision was to introduce a competitive tension model that benefits both lenders and borrowers.

The strategic merger with LoanDolphin in 2020 further solidified Joust's position in the online home loan auction domain, enhancing its service offerings and market reach.

Products and Services of Joust

Joust distinguishes itself through two primary services:

• Live Auction: a unique offering where lenders compete in real-time to provide borrowers with their best rates, ensuring transparency and the potential for significant savings
• Instant Match: a time- and energy-efficient feature that matches borrowers with the top three home loan products suited to their profile from a vast selection of options, streamlining the loan acquisition process

These innovative services underscore Joust's commitment to simplifying the home loan process while ensuring customers receive optimal rates.

Culture at Joust

Joust's culture is deeply rooted in innovation, customer empowerment, and transparency. By making the home loan process equal for all, Joust fosters a work environment that values creativity, customer-centric solutions, and a forward-thinking mindset. This culture is pivotal in driving the company's mission to shake up the mortgage industry in Australia.

About Joust CEO Carl Hammerschmidt

Carl Hammerschmidt was appointed CEO in May 2019. He brings over two decades of digital transformation and strategic growth expertise from his tenure in media and state government positions. Before joining Joust, Hammerschmidt was a Digital Transformation Consultant for the NSW Electoral Commission.  

Hammerschmidt holds a bachelor's degree in communication and media studies from Macquarie University.

The Future at Joust

Joust's trajectory is geared towards continuous innovation and expansion. The 2023 partnership with Lendela, aimed at broadening the scope beyond home loans to include personal loans, signifies Joust's commitment to financial empowerment for Australians. This collaboration not only diversifies Joust's service offerings but also opens up new avenues for growth and customer satisfaction.