Major industry survey asks brokers for feedback on lender performance
MPA is kicking off 2021 with the annual Brokers on Banks survey, asking brokers to rate Australia’s top lenders on their performance over the past 12 months.
Now in its 18th year, Brokers on Banks is the biggest and most well-established broker survey into lender performance. Each year the survey results form the basis of a comprehensive report into the relationship between the brokers and banks. The survey asks brokers to rate the performance of the lenders they have worked with over the past 12 months across ten key areas of consideration – BDM support, brand trust, commission structure, communications, training & development, credit policy, diversification opportunities, interest rates, online platform & services, product range and turnaround times.
The survey takes only a few minutes to complete and all respondents will go in the draw to win a pair of Apple AirPods with wireless charging case.
Access the survey here.
The Brokers on Banks 2021 report will be published in issue 21.03 of MPA magazine, out in March, and online.
