He previously led the lender's Everyday Banking and Consumer Lending and Wealth businesses
Non-major bank ING Australia has announced the appointment of George Thompson (pictured) as head of home loans.
With over seven years of experience at ING, Thompson has previously overseen the Everyday Banking division and, more recently, the Consumer Lending and Wealth businesses. Prior to his tenure at ING, he held senior positions in product and strategy at Westpac and Lloyds Banking Group in London.
András Hámori, ING’s head of retail banking, sees Thompson’s appointment as a reflection of the bank’s current phase of expansion, particularly within its home loans segment.
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“We’ve recently combined our home loans business to incorporate third party distribution, which is led by our long-standing national sales manager, Ray Esho,” Hámori said. “This approach will help us to enhance the end-to-end mortgage process for brokers.
“George has been with us since 2016, and during his tenure, he has led teams across the retail portfolio with a strong customer and stakeholder focus.
“With this new structure, the business will be even better placed to support the broker community as ING grows and customer needs evolve. The broker channel will always be a top priority for ING, so we are delighted to have George leading the Home Loans team.”
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Thompson said he was looking forward to strengthening ING’s broker channel and the offerings the bank provides its customers.
“As many as 90% of our home loans originate through brokers,” he said. “Investing in the broker channel is crucial for our business, and importantly, customers.
“The team and I are committed to creating great home loan products that help more Aussies realise their home ownership ambition.”
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