Top lender takes home accolade for fourth consecutive year
MPA is proud to announce the winners of our Brokers on Banks survey for 2025.
This year’s results show a clear shift in broker priorities from competitive lending rates to robust, flexible product support.
Respondents cited clear, flexible credit policies as their top priority, followed by BDM support (which rose from fourth place) and turnaround times (previously in sixth place). Interest rates dropped from the number one priority down to fourth.
For the fourth year running, Macquarie Bank took home the No. 1 spot as broker bank of choice, but the accolades didn’t stop there.
Macquarie’s Offset Home Loan Package emerged as the most-popular mortgage product, while the bank was also voted first in brand trust, turnaround times and online platforms and services. Macquarie was also voted as the preferred bank of choice for property investors.
Non-major Bankwest retained the No. 2 spot in the brokers on banks survey, while ING rose from fifth place to third. Big Four bank Westpac climbed the ranks from 11th place to fifth, having impressed brokers across all metrics.
With brokers claiming ever-greater share of the mortgage market, these results serve as a clear reminder of what they and their client expect from a lender.
