The move is part of its ongoing commitment to improve service and become the ‘intermediary lender of choice’.
The additions to www.abbeyforintermediaries.com include:
• The introduction of an online mortgage application amendment form, which will allow intermediaries to enter simple changes to an existing purchase or remortgage application and submit these by email, rather than having to log in and use the ‘amend FMA’ facility. The changes that can now be made include change of purchase price, change of loan amount and change of product.
• A new rental income form that acts as a calculator, to help intermediaries work out whether AFI will consider any background buy-to-let properties to be self-financing for affordability purposes. Intermediaries can save this form as a PDF for their files and then fax this to AFI.
• The introduction of a new A-Z toolbar for lending criteria.
• Intermediaries can now save the PDFs they use most often under ‘My favourites’, making them easier to find and saving time.
The enhancements follow the launch of AFI’s latest intermediary special – a two-year fix at 2.99%, which comes with the Homebuyer Solution, offering borrowers a free basic valuation and £250 cashback on completion. The product, which has a £995 fee and is available up to 60% LTV, has a maximum loan size of £550,000.
AFI is also continuing to offer an additional 0.02% for all new Abbey business placed until 31 October.
Alan Mathewson, managing director of Abbey for Intermediaries, said: “We want to make it even easier for intermediaries to place their business with us and the online enhancements we have made do just that, by simplifying existing processes and introducing new functions that add value and make the application process more efficient.
“We have been clear that improving service is our number one priority and we believe these latest changes, introduced in response to feedback from intermediaries, will build upon the progress already underway to help us become the intermediary lender of choice.”
