The redesigned affordability calculator has fewer screens to navigate and intermediaries can now amend information without having to restart the calculation from scratch.
As well as highlighting important areas of lending policy based on the client’s circumstances, the affordability calculator will create a tailored checklist of evidence required from the client.
Intermediaries are able to save this and share it with the client, allowing them to bring this information to their next meeting and helping to speed up the offer process.
In response to intermediary feedback, the calculator also has clearer prompts throughout and now shows intermediaries which information needs to be input into the AIP screens.
Miguel Sard, managing director of Abbey for Intermediaries, said: “We’re delighted to kick off the New Year with our new look affordability calculator, which offers an improved experience for intermediaries and their clients.
“It’s now quicker and easier to calculate how much a client can borrow and the enhancements we’ve made will also help speed up the offer process.
“We want to make it as easy as possible for intermediaries to place their cases with us and with an average time to offer of just 10 days in Q4, we will continue to work closely with our intermediary partners to place service at the heart of our offering in 2013.”
